frequently asked questions

What are your rates?

When we quote rates it is with regard to specific work that the client is requesting. Many different factors determine how, when, and where your consignment will come from and go to. For these reasons we don’t publish our cartage and service rates online as we want to ensure you get the right price.

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quotation

I am dealing with a customs broker who has advised you will be delivering my container. Can I contact you directly?

We are happy to speak to you. It’s your container that’s being delivered so you know how, when, and where you want it at your premises. Please remember that if we drop a container at your premises, you must inform your customs broker as soon as it is empty so they can arrange collection.

I have an unusual freight consignment. Can AST Services help?

We handle all sorts of oversize and overweight consignments. From race cars to forklifts, machinery parts to mining truck tyres, pipes to cable drums, AST Services can transport what you need, when you need it, where you need it to go.

What is the process involved for setting up an account with AST Services Pty Ltd?

Setting up an account with AST is a simple and straight forward process. Please contact our operations department allocations@astservices.com.au requesting an application pack and they will forward all of the information to you.

Can AST Services unpack FCL Containers?

Yes we can!

With our dedicated secure facilities we are able to pick your container up from the Port, and then conduct unpacks to your requirements. We can then deliver your freight to you with our pantech or you can arrange to have it collected from our facility.

Do AST Services transport dangerous goods?

Several of our drivers hold full DG certifications and we are able to transport both Green Line Hazardous and Red Line Hazardous consignments.

AST Services Pty Ltd are also equipped to transport ISO containers.